PR Office
The Public Relations Office is responsible for representing the company in exchanging information related to work processes and developments within the company, with the aim of creating the best possible image (opinion) for the company. The Public Relations Office bears full professional and legal responsibility; it is managed by its Head and reports directly to the Chief Executive Officer. The Public Relations Office drafts the public communication strategy and is responsible for areas related to public contact and communication, receiving various information from the public and distributing it to the company’s management, or publishing it in public media, etc. In this manner, it also covers internal communication within the company. Part of the PRO's responsibilities includes translating company materials into the official languages specified by law. Its obligations also include maintaining regular contact with representatives of public media outlets, informing them of all events and developments that are of interest to the company and the public. It organizes various conferences for different occasions, highlighting accomplishments or specific challenges within the company, or conveying important messages regarding various events or processes to the citizens. To create conditions for maximum transparency, the Public Relations Office must provide all necessary materials and documentation to media representatives for all meetings organized and held by the company. Other areas covered by the Public Relations Office include the following points:
Reviewing the appropriateness of media coverage in both print and electronic media.
Supervising the official website of TRAINKOS, as well as enriching the Trainkos website with current articles and updating other sections as needed.
Assisting in coordinating all public events involving the Board of Directors and managers.
Assisting directors, managers, and employees in all matters regarding communication between the company and the government, the regulator, media, suppliers, commissioners, and the general public.
Drafting the content and supervising the design of the electronic page/website of Trainkos Sh.A.
The Public Relations Office of Trainkos Sh.A. establishes operational plans to determine the workflow for communication staff at Trainkos.